Google Review Calculator
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Drop in your post numbers below and you'll get the engagement rate Facebook would use to grade you — plus the industry benchmark that tells you whether you're winning, treading water, or quietly losing audience attention. No sign-up, no email gate. Just the math, the context, and what to do next.
Tip: track engagement weekly, not per post. Trends matter more than individual numbers.
Spur turns Facebook and Instagram comments into private DMs automatically — so the people who did engage end up in a conversation instead of a scroll-past.
| Industry | Median engagement rate |
|---|---|
| E-commerce / Retail | 0.27% |
| Health & Beauty | 0.43% |
| Travel & Hospitality | 0.40% |
| Education | 0.45% |
| Media & Entertainment | 0.62% |
| Financial Services | 0.19% |
Source: Industry-wide medians compiled from public 2024 social media benchmark reports. Use as a directional reference only.
There are three formulas in circulation, and people quote them interchangeably even though they give very different numbers. Use whichever matches the audience denominator you actually have access to.
The version this tool defaults to — and the one Facebook itself uses in Insights.
(Reactions + Comments + Shares) ÷ Reach × 100 The strictest version: it only counts people Facebook actually showed your post to. A reach of 10,000 with 320 reactions, 18 comments, and 12 shares is 350 ÷ 10,000 × 100 = 3.5%.
The version most "average" benchmarks are based on.
(Reactions + Comments + Shares) ÷ Page followers × 100 Use this when you cannot see reach (e.g. analysing a competitor from the outside). It penalises bigger pages because most followers never see most posts.
(Reactions + Comments + Shares) ÷ Impressions × 100 Impressions count every time the post was shown — including to the same person twice — so this always produces the lowest number of the three.
To count link clicks too (which Facebook treats as engagement internally), tick the box in the calculator and the denominator stays the same while clicks are added to the numerator.
If your in-house team and your agency report different engagement rates on the same campaign, it's almost always because one is dividing by reach and the other by followers.
It depends on your industry and page size, but here are usable benchmarks anchored to engagement rate by reach (the version Facebook uses):
By followers (the "outside view"), divide all these numbers by roughly 5–10x. A 0.5% engagement rate by followers can quietly be a 4% engagement rate by reach.
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The Facebook engagement rate is the percentage of the audience that interacted with a post — reactions, comments, shares, and optionally link clicks. It is the cleanest single number for whether your content is landing.
By default: (Reactions + Comments + Shares) ÷ Reach × 100. Toggle the checkbox to include link clicks, and use the Reach / Followers / Impressions selector to swap the denominator if you do not have reach data.
Anything above your industry median in the table above. As a rough global guide: 1–3.5% by reach is healthy, 3.5%+ is strong, and below 1% needs work. Measured by followers, the same numbers are roughly 5–10x lower.
Globally about 0.23% by followers — but the average within any specific industry ranges from around 0.10% (Financial Services) to 0.45%+ (Health & Beauty). Always compare against your category, not the global mean.
Yes — when measured by followers. Pages under 10K followers typically post higher rates because a larger share of their audience sees and engages with each post. When measured by reach, page size matters far less.
Reach if you have it — this is what Facebook itself uses in Insights. Followers when you are benchmarking from the outside (competitor analysis). Impressions only when you specifically want to count repeat views; it always produces the lowest number.
Three usual culprits: Facebook down-weighting link-out posts, audience drift (followers who are no longer interested), and posting cadence outrunning content quality. A rate dropping while reach stays flat is usually about content; both dropping together is usually about audience.
Open Meta Business Suite → Insights → Content and click any post for reactions, comments, shares, reach and impressions. The Professional Dashboard shows aggregate trends, and Ads Manager breaks the same numbers down by post.
Yes. High early engagement (in the first hour) is one of the strongest signals Facebook uses to decide whether to show your post to more people, so engagement rate is both an output and an input to reach.
You've measured your engagement rate. Now do something with the people who engaged. Spur turns every comment on your Facebook and Instagram posts into a private DM — qualified by an AI agent and routed to your shared inbox.
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