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Comparisons / Octadesk

Octadesk alternative to help you scale your marketing, and automate your support

Octadesk

Spur is a powerful tool for marketing and support teams. It's designed to help you scale your marketing and automate your support. It's a great Octadesk alternative.

Comparing Spur and Octadesk

A detailed comparison of Spur and Octadesk.
Feature Spur Octadesk
Uses official API

Official WhatsApp Business Partner.

Uses unofficial API, you can be banned anytime

Shopify App Present

Yes! 72+ five-star reviews 🌟 Link

No Public Shopify App, requires a custom integration

Custom Website Integration

Dedicated Custom Website Pixel & Integration Link

No integration

Stripe/Razorpay Integration

Dedicated Razorpay Integration Link

No Payment Gateway integration

Chat Automation Builder
Automation Flows Data

With each automated flow, you get a dedicated database tracking the customer journey, collected details, and conversions from that flow.

Best way is to use their Google Sheets integration, which is quite technical (10+ hrs) to setup & requires paid third party apps to work well

Pixel Tracking

See what products a customer views or adds to cart, offering valuable insights for tailored marketing.

Linking IG/FB Posts & Ads to Products

Dedicated to quickly link your viral Instagram ads/reels/posts/stories to products on your website

IG/FB Cart Recovery

Remind your customers to purchase if they drop off on Instagram chat while checking out your products

No way to figure out if the customer purchased or not

WhatsApp Chat Automation
WhatsApp Templates

Basic templates + Coupon Code Buttons + Carousel templates + One Time Offer + Multi Product Message + Catalog Templates

Basic templates + Coupon Code Buttons + Carousel Templates

WhatsApp Catalog & Cart Checkout Link
WhatsApp Broadcast
Customer Segmentation

Enhanced segments: Any segment you can create on Shopify + segments based on past messaging activity

Basic Segments

COD Confirmation & Conversion to Prepaid
Collecting Reviews within WhatsApp

Save in Spur tables and import in any review app of your choice

Figure out the same with google sheets/alternative integration by yourself

WhatsApp Shipping Updates
Team Shared Inbox (All conversations in 1 place + ticketing system)
Custom Request Block
Support

24/7 Personalised Support on whatsapp + live chat with quick resolution. Dedicated manager option available too.

Only email support

WhatsApp Address Message̦

Possible. Link

WooCommerce Integration

Present

Multiple Numbers on One Account

Hover for secret coupon code

Spur logo

Spur

Spur is a powerful tool for marketing and support. Offer retention worthy support & maximize you returns

  • ⚙️ No Code Workflow builder for marketing automation & chatbots, 20 ready to use templates
  • 💬 WhatsApp Commerce boost conversions & with industry leading open rates
  • 💌 Instagram, Facebook automation and much more
Get Started → regular updates, world class support, 7 day free trial

Why switch to Spur

There are many reasons you might be looking for an Octadesk Alternatives and also why many folks switch to Spur